Last Updated: January 1, 2025
Inn on the Parkway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or stay at our hotel.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or provide us with your personal information.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Make a reservation or inquiry
- Register for our loyalty program
- Subscribe to our newsletter
- Fill out a contact form
- Participate in surveys or promotions
- Check in at our hotel
This information may include:
- Name, email address, and phone number
- Billing and shipping address
- Payment information (credit card numbers, billing address)
- Date of birth
- Government-issued identification for check-in
- Travel preferences and special requests
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system
- Access times and dates
- Pages viewed and links clicked
- Referring website addresses
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- Processing and managing your reservations
- Providing customer service and support
- Sending confirmation emails and booking updates
- Processing payments and preventing fraud
- Sending promotional communications (with your consent)
- Improving our website and services
- Complying with legal obligations
- Analyzing usage trends and preferences
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processors
- Email service providers
- Website hosting companies
- Analytics providers
Legal Requirements
We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our services
- Provide personalized content
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.
Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure storage of personal information
- Limited access to personal data by authorized personnel
- Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You may request access to the personal information we hold about you and request corrections to any inaccurate information.
Deletion
You may request that we delete your personal information, subject to certain exceptions required by law.
Marketing Communications
You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that you may still receive transactional communications related to your reservations.
Do Not Track
Some browsers have a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.
7. Children's Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete the information.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information is collected
- The right to know whether your information is sold or disclosed
- The right to opt out of the sale of personal information
- The right to deletion of personal information
- The right to non-discrimination for exercising your rights
To exercise these rights, please contact us using the information provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: