Inn on the Parkway is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to achieve this goal.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
The guidelines have three levels of accessibility: A, AA, and AAA. We have chosen Level AA as our target for the Inn on the Parkway website.
Our website includes the following accessibility features:
All functionality is accessible using a keyboard. You can navigate through our website using the Tab key, and activate links and buttons using the Enter key.
A "Skip to main content" link is available at the top of each page, allowing keyboard users to bypass repetitive navigation elements.
All images include descriptive alternative text (alt text) that conveys the content and purpose of each image to users of screen readers.
We maintain sufficient color contrast between text and backgrounds to ensure readability for users with low vision or color blindness.
Pages are structured using proper heading hierarchy (H1, H2, H3) and semantic HTML elements to help screen reader users understand and navigate content.
Our website adapts to different screen sizes and devices, making it accessible on desktops, tablets, and mobile phones.
All form fields have associated labels that are read by screen readers, making forms easier to complete for all users.
Visible focus indicators help keyboard users see which element is currently selected on the page.
Our website is designed to be compatible with the following assistive technologies:
For the best experience, we recommend using the latest versions of the following browsers:
In addition to our digital accessibility efforts, Inn on the Parkway is committed to providing a comfortable and accessible experience for all guests at our physical location:
For specific questions about physical accessibility features or to request accommodations, please contact us before your arrival.
Our website may include links to third-party websites and embedded content from external sources (such as Google Maps). While we strive to link only to accessible content, we cannot guarantee the accessibility of third-party websites and applications.
We are continuously working to improve the accessibility of our website. Our efforts include:
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:
Inn on the Parkway
2025 Parkway
Pigeon Forge, TN 37863
Phone: (865) 428-1600
Email: info@innontheparkway.com
When contacting us about accessibility issues, please include:
We will make every effort to respond to your feedback within 5 business days.
For more information about web accessibility, please visit:
Our team is here to help ensure your experience with us is comfortable and accessible.